How do I join Celovis Loyalty Program?

Joining is simple just create a Celovis account, fill in your details and you’ll automatically become a member and start earning rewards.

How do I earn points?

You’ll earn points with every purchase on Celovis. You can also earn bonus points during birthday month and selected campaigns.

How do I redeem my points?

Your points can be redeemed for reward vouchers directly at checkout. Simply select your available reward before completing your purchase.

What rewards can I redeem?

You can redeem rewards such as vouchers, birthday gifts and more.

Yes, points are valid for 12 months from the date they are earned. We’ll also send reminders before your points expire so you don’t miss out.

What are the Celovis Loyalty Program tiers?

Our loyalty tiers are: Silver, Titanium and Diamond. Each tier unlocks more rewards and exclusive perks.

How do I upgrade my loyalty tier?

Your loyalty tier is based on your total spending with Celovis: Titanium: Spend RM500, Diamond: Spend RM1000. The more you shop, the more you unlock

What benefits do Titanium and Diamond members receive?

Depending on your tier, you may enjoy: Higher points earning rates, Birthday bonus points & gifts, Exclusive promotions * Early access to launches, Tier upgrade rewards, Premium Diamond-exclusive perks

How does the referral program work?

Invite a friend to Celovis and you’ll both enjoy RM25 off. Your friend receives RM25 off their first purchase, and you’ll receive RM25 off once they complete their order.

Can I use rewards together with promotions?

In most cases, rewards can be used together with ongoing promotions. However, selected campaigns or items may have separate terms and conditions.

Can I combine multiple rewards in one order?

Typically, only one reward voucher can be used per order unless otherwise stated.

How do I check my points balance?

You can view your points balance, rewards, and tier progress anytime by logging into your Celovis account.

What happens if I return or cancel my order?

If an order is cancelled or refunded, the points earned from that purchase will be adjusted accordingly. Please let us know if the points are not reflected.

When will my points be credited?

Points are usually credited after your order is successfully completed. In some cases, it may take a short while to reflect in your account.

Who can I contact if I need help?

Reach out to us through our contact page or customer support channels anytime.

How It Works

Earn Points

Earn points with every purchase made.

Unlock Rewards

Redeem your points for vouchers and enjoy meaningful savings.

Level Up Tiers

The more you shop, the more you unlock, including exclusive perks, gifts and more.

Ways To Earn

Sign Up For Membership

+100 Points

Every RM100 Spent

+100 points

Bonus Birthday Points

+200 points or more

Follow Us On Facebook

+50 Points

Redeem Vouchers With Points

Points	Voucher
100 points	RM 5
200 Points	RM 15
300 Points	RM 25
600 Points	RM 50
1000 Points	RM 100

Your Rewards Grow With You.

The more you earn, the more meaningful it becomes.

View My Rewards

A Little More, At Every Level

The Benefits	SILVER No minimum spend	TITANIUM Spend RM 500 in 12 months	DIAMOND Spend RM 1,000 in 12 months
Welcome / Upgrade Reward	100 points	300 points	500 points
Earn Points As You Shop	RM 1 spent = 1 point	RM 1 spent = 1.25 points	RM 1 spent = 1.5 points
Birthday Reward	200 points	500 points	800 points
Earn More Points in Birth Month	RM 1 spent = 1.5 points	RM 1 spent = 1.75 points	RM 1 spent = 2 points
Birthday Jewellery Gift	None	Jewellery gift	Diamond jewellery gift set
Member Day's Special	10% off your order	15% off your order	20% off your order
Early Access To Collections		•	•
Exclusive Discounts			•
Invitation To Celovis Events			•

Member levels and benefits may be updated from time to time. Please refer to our website or official communications for the latest information. Terms and conditions apply.

Enjoy RM25 off when you invite a friend

Invite a friend to Celovis, and you’ll both enjoy RM25 off.

Refer a friend

Start Earning, Start Enjoying

Your next reward is closer than you think. Begin your journey today.

Join Celovis Rewards

Frequently Asked Questions

How do I join Celovis Loyalty Program?

Joining is simple just create a Celovis account, fill in your details and you’ll automatically become a member and start earning rewards.
How do I earn points?

You’ll earn points with every purchase on Celovis. You can also earn bonus points during birthday month and selected campaigns.
How do I redeem my points?

Your points can be redeemed for reward vouchers directly at checkout. Simply select your available reward before completing your purchase.
What rewards can I redeem?

You can redeem rewards such as vouchers, birthday gifts and more.
Do my points expire?

Yes, points are valid for 12 months from the date they are earned. We’ll also send reminders before your points expire so you don’t miss out.
What are the Celovis Loyalty Program tiers?

Our loyalty tiers are: Silver, Titanium and Diamond. Each tier unlocks more rewards and exclusive perks.
How do I upgrade my loyalty tier?

Your loyalty tier is based on your total spending with Celovis: Titanium: Spend RM500, Diamond: Spend RM1000. The more you shop, the more you unlock
What benefits do Titanium and Diamond members receive?

Depending on your tier, you may enjoy: Higher points earning rates, Birthday bonus points & gifts, Exclusive promotions * Early access to launches, Tier upgrade rewards, Premium Diamond-exclusive perks
How does the referral program work?

Invite a friend to Celovis and you’ll both enjoy RM25 off. Your friend receives RM25 off their first purchase, and you’ll receive RM25 off once they complete their order.
Can I use rewards together with promotions?

In most cases, rewards can be used together with ongoing promotions. However, selected campaigns or items may have separate terms and conditions.
Can I combine multiple rewards in one order?

Typically, only one reward voucher can be used per order unless otherwise stated.
How do I check my points balance?

You can view your points balance, rewards, and tier progress anytime by logging into your Celovis account.
What happens if I return or cancel my order?

If an order is cancelled or refunded, the points earned from that purchase will be adjusted accordingly. Please let us know if the points are not reflected.
When will my points be credited?

Points are usually credited after your order is successfully completed. In some cases, it may take a short while to reflect in your account.
Who can I contact if I need help?

Reach out to us through our contact page or customer support channels anytime.

Celovis Loyalty Program